Refund Policy

Last updated: August 7, 2026

PrintBench purchases are processed and sold by Paddle, our merchant of record. Refund eligibility, review, approval, and payment are governed by Paddle's Refund Policy and the applicable Paddle Buyer Terms. PrintBench does not impose any additional refund qualifiers, exclusions, or exceptions.

Requesting a refund

To request a refund, use the View receipt or Manage subscription link in your Paddle transaction email, or visit paddle.net and select the refund support option. Paddle reviews and processes refund requests in accordance with its policy.

Consumer rights

Nothing in this policy limits any mandatory consumer rights that apply in your country. Where local law provides greater or non-waivable rights, those rights continue to apply.

After a refund

If Paddle completes a refund, access to the refunded paid license and its paid features will end. Refunds are returned through Paddle using the applicable payment method.

Product support

For technical assistance with PrintBench software, contact support@getprintbench.com. Contacting product support is not required before requesting a refund from Paddle.